Last updated: February 5, 2026

Welcome to PetClarity. The terms “we”, “us”, and “our” refer to PetClarity. We operate this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with an shopping experience. PetClarity is powered by Shopify, which enables us to provide the Services.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.

 

SECTION 1 – ACCESS AND ACCOUNT

You must be the age of majority in your jurisdiction to use the Services. You agree to provide accurate and complete information when placing orders. You are responsible for maintaining the security of your account and for all activity under your account.

Accounts may not be transferred or shared.

 

SECTION 2 – PRODUCTS

We try to display our products as accurately as possible. However, product appearance may vary depending on your device. We reserve the right to change product descriptions, discontinue products, or limit quantities at any time.

 

SECTION 3 – ORDERS

Submitting an order is an offer to purchase. We reserve the right to accept or decline orders at our discretion. Orders cannot always be canceled once accepted. Refunds and returns are governed by our Refund Policy.

Products are for personal use only and not for resale.

 

SECTION 4 – PRICES AND BILLING

Prices may change without notice. Taxes and shipping may apply unless stated otherwise. You agree to provide accurate payment information and authorize us to charge your selected payment method.

 

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not responsible for carrier delays or events outside our control. Risk of loss transfers to you once products are delivered to the shipping carrier.

 

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services belongs to PetClarity or its licensors and is protected by intellectual property laws. You may use the Services only for personal, non-commercial purposes. Unauthorized copying or use is prohibited.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are offered “as is” without warranties. Use of such tools is at your own risk.

 

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked through our Services. Use them at your own risk.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

PetClarity is powered by Shopify. All purchases are made directly with PetClarity. Shopify is not responsible for transactions between you and PetClarity.

You release Shopify from claims related to purchases from our store.

 

SECTION 10 – PRIVACY POLICY

 

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies. Shopify processes certain information to operate the platform.

 

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction or compensation. You confirm you have the right to share such feedback.

 

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or cancel orders caused by inaccurate information.

 

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful or harmful activities, including:

• Violating laws
• Infringing intellectual property
• Harassment or abuse
• Spamming or transmitting malware
• Scraping or exploiting the site

We may suspend accounts that violate these Terms.

 

SECTION 14 – TERMINATION

We may terminate access to the Services at any time. Certain provisions will survive termination.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” without warranties to the fullest extent permitted by law.

 

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, PetClarity and Shopify are not liable for indirect or consequential damages arising from your use of the Services.

 

SECTION 17 – INDEMNIFICATION

You agree to indemnify PetClarity and Shopify against claims resulting from your violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not waive that right. These Terms represent the full agreement between you and PetClarity.

 

SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not assign them without permission.

 

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where PetClarity operates.

 

SECTION 22 – HEADINGS

Headings are for convenience only.

 

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means you accept the changes.

 

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to: support@petclarity.co